The deadline to submit a request for a refund or account credit was 7/15/2020. As of today, if you did not submit a request for a refund our account credit you will be automatically refunded the face value amount of your tickets purchased. Please allow 2-3 weeks for this refund to be fully processed. If you have any questions please contact our ticket office at 1-800-722-3929 during normal business hours, Monday- Friday 9am-5pm, or by E-Mail email@example.com
Following the guidance on sporting events in Pennsylvania issued by Governor Tom Wolf, it is with sadness to announce the 2020 NASCAR events at Pocono Raceway will be held without fans in attendance. This decision, made in coordination with NASCAR and our state officials, was not made lightly.
As a result, ticket account holders will have the option to either receive a refund, or account credit, for the face value of their 2020 tickets. Note: No ticket account holders will lose their renewal rights for Pocono Raceway’s 2021 NASCAR events.
Our Raceway family shares in your disappointment and will certainly miss your passion, laughs, cheers, and smiles as the green flag drops in the Pocono Mountains. We fully understand these are trying times for everyone, especially for those facing potential financial burdens and will expedite a refund, or account credit, within three business days. Note: It may take an additional seven to 10 business days for refund to apply the credit to your card.
- REFUND: The refund amount will equal the face value of your tickets.
- ACCOUNT CREDIT: This credit, on the face value of your tickets, will be good for any future event held at Pocono.
- Deadline to submit request: 7/15/2020
Our staff, like many others, is working remotely. To streamline our responses, please email firstname.lastname@example.org should you have any questions. A Pocono Raceway representative will reply to your requests within three business days.
We thank you for your patience through all of this. May you and your loved ones remain healthy.