2021 NASCAR TicketS & Camping Renewals FAQ
Join us for our NASCAR Doubleheader WEEK: JUNE 24-27, 2021
Welcome to our 2021 NASCAR Ticket Renewals FAQ page! See below for some frequently asked questions about the renewal process. Once you are ready to renew, CLICK HERE. If you did not find the answer you are looking for below or have additional questions please contact our ticket office at 1-800-722-3929 weekdays, from 9:00 AM- 5:00 PM EST. You may also contact the ticket office via E-mail at tickets@poconoraceway.com
2021 Renewal FAQ
Renewal Process/ Account Login Information
What is the renewal process?
Our annual renewal process is open now until December 4, 2020 for anyone who purchased tickets or camping directly from Pocono Raceway in 2020. During this open renewal period, you can choose to purchase (renew) the same seats/ camping spots that you held in 2020. UPDATE: The renewal deadline has passed, however you can still order new tickets through your renewal application with the renewal benefits for a limited amount of time. Sorry, we can no longer guarantee your same tickets will be available.
Am I eligible to take part in the renewal process?
If you purchased tickets directly from poconoraceway.com or our ticket office for our 2020 NASCAR Doubleheader event you are eligible to renew for 2021.
How do I login to my account to renew?
Previous Renewal Customer: If you have renewed your Pocono Raceway tickets in previous years, you can login to your Pocono Raceway Online account Here. Please use your E-Mail or Pocono Raceway Ticket Account Number and your password to login. If you forgot your password please click the ‘Forgot Password’ Option and follow the prompts.
First-Time Renewal Customer: If you have never renewed or set-up your online Pocono Raceway account you must first activate your account. Click Here to activate your account with your Account number and pin number that was provided to you in our renewal E-mail sent to you on September 30, 2020.
I was a first time customer in 2020, Where do I find my account information?
Please refer to the Renewal E-Mail that was sent to you on September 30, 2020 or contact our ticket office at 1-800-722-3929
I do not remember my E-Mail, and/ or Password, what do I do?
Please refer to the Renewal E-Mail that was sent to you on September 30, 2020. That E-Mail address that you received the E-Mail at is the E-Mail address that is attached to your Pocono Raceway Account. Please select ‘Forgot Password’ on the account login page.
I did not receive a renewal E-Mail, what do I do?
Please contact our ticket office at 1-800-722-3929 weekdays, from 9:00 AM- 5:00 PM EST. You may also contact the ticket office via E-mail at tickets@poconoraceway.com
I bought tickets from a third-party site (Stubhub, groupon, ebay, etc.) Am I eligible to renew?
No. Only tickets purchased directly from poconoracerway.com or our ticket office are eligible.
What happens to my seats if I do not renew prior to the deadline?
Those seats would be removed from your account and available to the general public for purchase.
Will paper invoices be mailed out?
No. All renewal communications will be sent to the E-Mail address that we have on file for your ticket account. If you did not receive your renewal E-mail or need to update your account information please call our ticket office at 1-800-722-3929.
Will you accept payment by check?
Yes. Please contact our ticket office at 1-800-722-3929 if you would like to pay by check.
I did not purchase tickets in 2020, are they on sale?
Yes. Please CLICK HERE
Renewal Discount/ Payment Plan Information
What tickets DO include the 20% renewal discount?
100 Level Grandstand Tickets
200 Level Grandstand Tickets
300 level Grandstand Tickets
Terrace Club Tickets
Victory Circle Club Tickets
Club Pocono Tickets
Skybox Tickets
Fenceline Camping Spots
Preferred Infield RV Camping Spots
Reserved Infield RV Camping Spots
What tickets DO NOT Include the 20% renewal discount?
General Admission Grandstand Tickets (Thursday & Friday)
General Admission Infield Camping Spots (Tent & RV)
Trackside Camping Spots
50 AMP Infield Camping Spots
GEICO Family Campgrounds General Admission Spots (Tent & RV)
GEICO Family Campgrounds 50 AMP Camping Spots
Guest Camping Passes
Pit/Paddock Passes
Are payment plans available?
Yes. Renewal customers can take advantage of our 4-Payment plan. 25% percent is due upon renewal. The next 3 payments would be taken automatically charged to the the card on account on the following dates: February 15, 2021, March 15, 2021, & April 15, 2021.
Account Credit Information
I have a credit in my account, how do I apply that to my renewal?
If you wish to use your account credit on your current ticket selection for the 2021 NASCAR events, your credit will automatically be applied towards your 2021 NASCAR event tickets. All you need to do is login to your account and select a ticket delivery option. For convenience, we have added additional delivery options including print-at-home and mobile delivery. Camping Tickets are not eligible for these two delivery options and must be mailed.
If you DO NOT wish to use your account credit for the 2021 NASCAR events and would like to use it towards future events, please call our ticket office at 1-800-722-3929 to process your request. (Note: if you choose to forego your tickets for 2021, you will no longer be eligible for the renewal perks in the 2022 season.)
Add/Remove/Upgrade/Move Seats Process
Am I able to add or remove seats during the renewal period?
When you are logged into your ticket account, on the renewal selection page there are options to add or remove seats at that time.
How do I request to move or upgrade my seats for 2021?
When you are logged into your ticket account, on the renewal selection page you will be able to see available seats that you may select in place of your original tickets. You may select from available seats. If you do not see what you are interested in is available please contact the ticket office at 1-800-722-3929.
Note: To request to add/move/upgrade a campsite or skybox tickets – add a note under the comment/special request box that you want to add/move/upgrade and a ticket representative will contact you in early 2021 to do so.
Additional Information
Are Kids 12 & Under still free in 2021?
Yes. Kids, ages 12 and under, camp for free and receive free admission to the 100 and 200 Level of the Grandstand for our Saturday and Sunday NASCAR Cup Series event dates in 2021. For each adult ticket purchase, four (4) FREE kids tickets may be added during the ticket renewal process.
Do you have a ticket guarantee policy?
Pocono Raceway offers the Worry-Free Weather Guarantee. If inclement weather postpones a NASCAR Cup Series race date and the ticket account holder is unable to attend the rescheduled date, Pocono Raceway will send a check for the face value of those tickets directly to the ticket account holder. More Info CLICK HERE
What is the Event schedule for the weekend?
Friday, June 25
ARCA Menards Series Race
Saturday, June 26
NASCAR Camping World Truck Series Race
NASCAR Cup Series Race #1
Sunday, June 27
NASCAR Xfinity Series Race
NASCAR Cup Series Race #2
* Additional events, race lengths & start times will be announced at a later date.
Renewal Walktrough Video
Check out this video for a complete walkthrough of our online renewal process.
Note: All events, dates and times are subject to change without notice. Children must be accompanied by an adult ticket holder for gate admission and at all times while on Pocono Raceway property. Certain terms, conditions and fees may apply for ticket purchases. Pocono Raceway reserves the right to determine changes in seat/camping locations or to make changes to seating/camping assignments.
