At Pocono Raceway we strive to provide the best customer experience possible. If you experienced anything different than that, we invite you to fill out this contact form below. We take our customer feedback serious and want to evaluate each individual case thoroughly. Filling out this form below will allow us to review all the feedback we receive post the event in an organized and efficient way. A member of our staff will be back in contact with you.
Update 7/21/24: The deadline has passed to request a refund or credit if you were affected by the traffic delays. We still welcome all event feedback, however a refund or a credit will no longer be an option. If you submitted the form prior to the deadline, your request will be processed within the next 7-10 business days. No additional information will be needed.
Official Traffic Statement (7/14/24)
As a result of the severe and dangerous weather earlier this morning, event staff, fans and competitors were instructed to seek shelter for their safety. This safety protocol was in place for approximately one hour.
This unforeseen situation caused an unprecedented delay in our parking operations. As a company that prides itself on honesty and transparency, we will make this right for those affected.
We encourage all fans affected by this delay to contact us via poconoraceway.com/feedback
We are committed to doing right by our fans and will work diligently to provide a solution for everyone affected. Thank you for your understanding and patience.
Please Note: The deadline to request a return/credit if you were affected is 7/21/24. Please only request a return/credit if you were affected by the traffic situation mentioned above. Thank you.
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