Pocono Raceway welcomes all race fans to “The Tricky Triangle”. The information on this page is specific to our Guests with Disabilities and explains our services, programs and policies. Thank you for your interest in Pocono Raceway. We can’t wait to see you this summer.
ADA Parking & Access Map: (click here)
Accessible parking is available behind the Grandstand and provides direct, same-level access to Pocono Raceway through Gate 11. Additional accessible parking is available in the infield for guests with disabilities who have designated infield access. A government issued sticker, license plate, or placard is required to access all accessible parking areas. If you do not have a government issued parking placard, please contact Pocono Raceway to arrange alternative access. A Pocono Raceway parking pass is required for all guests wishing to access the infield. Accessible Parking is available on a first-come, first-served basis.
Tickets:
The fully accessible Pocono Raceway ticket office is open Monday-Friday 9am – 5pm.* Tickets can be purchased in person at the ticket office, online at poconoraceway.com, or by calling 1-800-RACEWAY (1-800-722-3929).
Event-Day Relocation: Guests who acquire tickets to a race or event being held at Pocono Raceway via secondary markets but who need to be relocated to a designated wheelchair / companion seating area may do so by visiting the main Pocono Raceway Ticket Office located on Long Pond Road, or the Gate 8 Ticket Booth. Please be advised that such exchanges and relocation are subject to wheelchair / companion seat availability and are accommodated on a first-come, first-served basis.
*Times may vary depending on events.
Guest Services & Information
Pocono Raceway Guest Information Booths can be found at the Main Office Complex on Long Pond Road, inside Gates 8 & 11, and at the Infield Fan Center located on Earnhardt Road.
Shuttles / Golf Cart Transports
Pocono Raceway provides regular shuttle & golf cart transport services to assist all guests move around the facility safely and efficiently. Please call 1-800-RACEWAY (1-800-722-3929), or visit any Pocono Raceway information location for more details. Shuttle / Golf Cart Transport service may be restricted to disabled guest and one companion during peak times.
OTHER POWER DRIVEN MOBILITY DEVICES (OPDMD) at Pocono Raceway
Pocono Raceway does not have wheelchairs available for use by guests, but the Raceway does provide wheelchair and companion seating on all ticketed levels. Personal wheelchairs and mobility scooters are allowed at Pocono Raceway. Mobility scooters are defined as a mobility scooter is a mobility aid similar to a wheelchair but configured like a motor-scooter. It is often referred to as a power-operated vehicle/scooter or electric scooter. A mobility scooter has a seat over two rear wheels, a flat area for the feet, and handlebars in front to turn one or two steerable wheels.
Pocono Raceway also offers alternatives for guests with mobility disabilities to enjoy the entire facility, including access to the Infield and Paddock Areas. Accordingly, Pocono Raceway is prepared to provide access to the entire facility for disabled guests via a specialized vehicle and trained driver, upon request, or via the regularly scheduled shuttle service which is ADA accessible.
Ramps
Code compliant ramps are available at Pocono Raceway. These ramps provide access to 100 and 200 level Wheelchair and Seating.
Elevators
Elevators are available at Pocono Raceway, and provide access to Terrace Club and Sky Box seating. Access to these elevators is restricted to guests with appropriate seat tickets, credentials, or who have a Pocono Raceway issued “Elevator Access Letter”. For more information, please call 1-800-RACEWAY (1-800-722-3929), visit the Main Ticket Office, or Gate 8 Ticket Booth.
Restrooms
Accessible restrooms are available throughout Pocono Raceway.
Concessions
Accessible Concessions are available throughout Pocono Raceway. If assistance is required at any of the food service areas, please alert the nearest Event Staff Worker.
Service Animals
Trained service animals are welcome at Pocono Raceway. If a guest is planning to bring a service animal, we encourage them to contact us as soon as possible for potential seating relocation purposes. Please call 1-800-RACEWAY (1-800- 722-3929), or email tickets@poconoraceway.com.
Smoking
The Clean Indoor Air Act prohibits smoking in the following areas: All Grandstand seating and all areas under the Grandstand; Sky Boxes; Terrace Club; Club Pocono; Cafeteria; Chalet Village; and all hallways, entrances and restrooms associated with these area.
Helpful tips and advice:
- First Aid and Medical Services:
- First Aid locations are located in the Paddock area adjacent to the Media Center, at the Infield Fan Center located along Earnhardt Road, and at Gate 11 behind the Grandstand.
- Guests may bring their own wheelchair and ECV’s for personal use. Pocono Raceway does not provide any wheelchair or ECV rental service.
- Child ID Wristbands:
- For the comfort and convenience of all our guests, Pocono Raceway provides FREE Child ID wristbands. Wristbands are available at all Guest Information Booths.
- Direct Contact Information: The Help Desk is staffed from 8 am Thursday through 12:00 midnight of Race Day. 570-643-7184.
- Text Message Alerts may be sent to: 69050
- Text “POCONO” add a space, then type your alert.
- Include location and description of issue.
- Hit send and a text response will be sent verifying that your message was received.
Comments, Questions & Suggestions:
Meeting the needs of all our guests is a top-priority of Pocono Raceway. In an effort to continually improve our disabled access, we ask that you contact us with your comments, questions and/or suggestions:
ATTN: ADA Coordinator Guest Services
PO BOX 500
Long Pond, PA 18334
