On this page you will find important information about our Ticket Insurance provided through Fan Shield by Protecht Inc
Ticket Insurance provided through Fan Shield by Protecht Inc. is available upon checkout at an additional cost. This insurance protects the customers purchase for events such as Injury & Illness, Work Travel Conflict, Serious Illness Family, Layoffs/ Termination, Mechanical Breakdown. To learn more review the information below.
Ticket Insurance – Fan Shield Powered by Protecht
Q: How do I add on Ticket Insurance?
A: Upon checkout the ticket buyer will be prompted with an option to add on ticket insurance prior to submitting your credit card information for final payment. Tickets must be purchased directly through www.poconoraceway.com
Q: What does Ticket Insurance cover?
A: Injury & Illness, Work Travel Conflict, Serious Illness Family, Layoffs/ Termination, Mechanical Breakdown, and more. Click Here for additional terms and conditions.
Q: How do I submit a claim?
A: Please Visit: https://ticketguardian-a.requestmyrefund.com/fanshield/refund’
If you have any questions about your plan, please contact (844) 849-4827. Please include your name, policy number and relevant information you wish to share. Please do not send any confidential information, such as medical information or credit card data, via non-secure email.
Q: Where can I read the Ticket Insurance Terms?
A: Please Visit: https://protecht.com/consumer-terms/
Q: Where can I ask additional questions?
A: Give our ticket office a call at 1-800-RACEWAY or E-Mail tickets@poconoraceway.com
